Product Owner CRM - #2120024

Founded in Switzerland in 1968, Zühlke is owned by its partners and located across Europe and Asia. We are a global transformation partner, with engineering and innovation in our DNA. We're trusted to help clients envision and build their businesses for the future – to run smarter today while adapting for tomorrow’s markets, customers, and communities. Our multidisciplinary teams specialise in tech strategy and business innovation, digital solutions and applications, and device and systems engineering. We excel in complex, regulated spaces including health and finance, connecting strategy, tech implementation, and operational services to help clients become more effective, resilient businesses.

If you share our values and want to do the best work, for the right reasons, we can offer you the chance to do it on a global scale and play a real role in shaping our exciting journey.

Important: To ensure a smooth review process, please submit all application documents (CV, cover letter) in English only.

The role

Are you passionate about creating impactful digital solutions and driving business success through smart technology? In this newly created role, you’ll take ownership of the continuous development of Zühlke’s CRM platform — a key enabler for data-driven decisions, impactful marketing & sales efforts, and future business growth. Working closely with a Business Application Manager, a Business Engineer, and our external partner, you’ll turn insights into action and ensure that our CRM delivers measurable value to its users.

How You Will Make An Impact

• You’ll engage with users and stakeholders to gather feedback and align the CRM roadmap with real business needs.
• By understanding user expectations and business drivers, you’ll deliver a product that creates real value.
• You’ll identify and sequence high-impact problems to solve, ensuring our team focuses on what brings the greatest benefit.
• You’ll refine stories, manage dependencies, and contribute to clear, process-driven solution designs.
• Taking full ownership of the delivery pipeline, you’ll ensure each item adds tangible value.
• You’ll bring user-centric thinking into every decision, helping the team make smart, pragmatic choices.
• Working closely with your team, you’ll co-develop innovative, usability-driven solutions that improve the platform continuously.
  
  

What`s important to us

• You bring solid experience as a Product Owner.
• You understand user experience design, automation, and digitization — and how to bring them together effectively.
• You have deep knowledge of CRM systems such as MS Dynamics, especially in sales and marketing automation contexts.
• You excel in communication and stakeholder management, and you understand sales and marketing processes.
• You combine analytical thinking with a hands-on mindset and attention to detail.
• You’re proactive, open to change, and thrive in dynamic environments.
• Your educational background includes a Bachelor’s degree (or higher) in Business Information Technology or a related field.
• Additional training in product ownership, UX design, project management or process/requirements engineering is a strong plus.
• You’re fluent in English – other languages are a bonus.
  
  

What We Offer

• Work life blend: we offer a safe & healthy workplace, with flexible working hours and the possibility to work from home
• Profit share scheme: In addition to your annual salary, you may receive a profit share defined by the company’s success in the previous year
• Global and Diverse Zühlke community: witness how colleagues from all our 16 offices across the globe come together to create a unique, positive and inclusive work culture, learning from one another at annual team camps, and celebrating year-end parties and other local festivities
• Committed to development: we are committed to the growth of our people and are investing in your development. We’re empowering you to build the skills you need to make a positive impact, both personally and for our clients, today and in the future.
  
  

For benefits that we offer please go to this link for Serbia, this link for Portugal. this link for Switzerland and this link for Germany.

How To Apply

Please remember all applications must be submitted in English only to be considered.

If you feel you don't meet all the requirements, we are still happy to get to know you, learn more about your ambitions and ideas and look forward to receiving your application!

We welcome people from all backgrounds, regardless of their gender, personality, national origin, race, religion, colour, sexual orientation, gender identity, age, marital status, disability or veteran status.