Technical Customer Care Manager Italy (m/f/d) in Stuttgart at Neuffer - #2194148

Technical Customer Care Manager Italy (m/f/d) in Stuttgart at Neuffer

Your responsibilities:

• 
  First, direct contact for customers and interested parties when buying windows online for our upcoming Italian shop
  
• 
  Answering inquiries by phone, email and live chat
  
• 
  Order processing as well as customer support throughout the entire order process
  
• 
  Handling of questions, returns and complaints
  
• 
  Communication with external partners, service providers and suppliers
  
• 
  Close collaboration with the business development and logistics departments
  

Your profile:

• 
  Businessman/-woman with technical background in the window industry or state-certified wood craftsperson, master glazier or window fitter
  
• 
  First experience in window construction or window trade required
  
• 
  Strong communication skills and a high degree of organizational talent
  
• 
  Reliability, ability to work under pressure and in a team
  
• 
  Fluent knowledge of Italian at a native language level
  
• 
  Very good knowledge of English or German
  
• 
  Very good MS-Office skills
  

What we offer:

• an exciting job in an innovative and international working environment
  
• 
  short decision-making processes, open communication and room for implementing own ideas
  
• 
  a modern workplace in the city centre of Stuttgart with ideal transport connections
  
• 
  a variety of team events + internal training and development opportunities
  
• 
  fresh fruit, smoothies and sponsored lunch 3x a week including TGIF-BBQ on our 300 sqm terrace
  
• 
  corporate benefits: high-quality special discounts from well-known manufacturers and brands
  

You want to be part of our dynamic team? Then apply now! More than 90 colleagues are already looking forward to meeting you!

Job-Details