Technical Customer Care Manager (m/f/d)) in Stuttgart at Neuffer - #2194149

Technical Customer Care Manager (m/f/d)) in Stuttgart at Neuffer

Your responsibilities:

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  First, direct contact for French customers and interested parties when buying windows online via fenetre24.com
  
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  Answering inquiries by phone, email and live chat
  
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  Order processing as well as customer support throughout the entire order process
  
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  Handling of questions, returns and complaints
  
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  Communication with external partners, service providers and suppliers
  
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  Close collaboration with the business development and logistics departments
  

Your profile:

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  Businessman/-woman with technical background in the window industry or state-certified wood craftsperson, master glazier or window fitter
  
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  First experience in window construction or window trade required
  
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  Strong communication skills and a high degree of organizational talent
  
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  Reliability, ability to work under pressure and in a team
  
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  Fluent knowledge of French at a native language level
  
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  Very good knowledge of English or German
  
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  Very good MS-Office skills
  

What we offer:

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  an exciting job in an innovative and international working environment
  
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  short decision-making processes, open communication and room for implementing own ideas
  
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  a modern workplace in the city centre of Stuttgart with ideal transport connections
  
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  a variety of team events + internal training and development opportunities
  
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  fresh fruit, smoothies and sponsored lunch 3x a week including TGIF-BBQ on our 300 sqm terrace
  
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  corporate benefits: high-quality special discounts from well-known manufacturers and brands
  

You want to be part of our dynamic team? Then apply now! More than 90 colleagues are already looking forward to meeting you!

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